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Salesforce B2C-Solution-Architect Questions Can Help you Pass Exam [2025]

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It is similar to the Salesforce Certified B2C Solution Architect (B2C-Solution-Architect) desktop-based exam simulation software, but it requires an active internet. No extra plugins or software installations are required to take the Salesforce Certified B2C Solution Architect (B2C-Solution-Architect) web-based practice test. Every browser such as Chrome, Mozilla Firefox, MS Edge, Internet Explorer, Safari, and Opera supports this format of B2C-Solution-Architect mock exam.

Salesforce B2C-Solution-Architect Certification Exam is a challenging exam that requires a thorough understanding of the Salesforce B2C Commerce platform. B2C-Solution-Architect exam consists of multiple-choice questions and covers a wide range of topics. To pass the exam, you need to have a deep understanding of the Salesforce platform, its features and capabilities, and how it can be used to design and implement effective B2C Commerce solutions.

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Salesforce B2C-Solution-Architect Certification Exam is an excellent opportunity for professionals who want to validate their skills and knowledge in designing and implementing customer-centric solutions using Salesforce B2C Commerce Cloud. Salesforce Certified B2C Solution Architect certification demonstrates a candidate's expertise in Salesforce B2C Commerce Cloud functionalities, integration capabilities, and best practices. Candidates who pass the exam can advance their careers and become valuable assets to their organizations.

Salesforce Certified B2C Solution Architect Sample Questions (Q102-Q107):

NEW QUESTION # 102
A company wants to integrate B2C Commerce and Service Cloud with Order Management so that customers who are shopping online can receive support from service agents during returns, exchanges, and payments.
The company wants to send order and transaction information to Service Cloud so that agents have the most up-to-date information when providing service to customers.
What capabilities of a B2C Commerce and Service Cloud integration can a service agent benefit from most?

A. Service agents leverage order line items, shipment, and payment information in Service Cloud.
B. Service agents leverage products, catalog, and inventory information directly in Service Cloud.
C. Service agents leverage the entire case history inside of B2C Commerce.
D. Service agents leverage order cancellation but only with custom development.

Answer: A

Explanation:
This answer is correct because it describes the capabilities of a B2C Commerce and Service Cloud integration with Order Management that can benefit service agents most. By sending order and transaction information to Service Cloud, service agents can have a complete view of the customer's order history, status, and payment details, which can help them provide better service during returns, exchanges, and payments. References:
https://help.salesforce.com/s/articleView?id=sf.b2c_commerce_service_cloud_integration.htm&type=5

NEW QUESTION # 103
Northern Trail Outfitters (NTO) wants to consolidate various legacy commerce platforms into one centrally- managed platform on B2C Commerce. The IT department has been working extensively with web frameworks (such as React and Angular) in recent years and wants to leverage the benefits of B2C Commerce, but maintain the flexibility of the user experience using headless commerce.
Which three considerations, beyond user experience, should a Solution Architect consider before confirming a headless approach?
Choose 3 answers

A. Developers familiar with the web frameworks (React, Angular) will be familiar with the framework used by B2C Commerce
B. Developers will still be required to use the Commerce SDK for security purposes
C. Features that are available by default in the Storefront Reference Architecture (SFRA) app will need to be custom built in custom frameworks
D. Additional infrastructure (for example Heroku servers) may be required to host the application
E. Available Service, Marketing, and LINK accelerators may not work without modifications when using a headless approach

Answer: C,D,E

Explanation:
A: Additional infrastructure (for example Heroku servers) may be required to host the application when using a headless approach. This can increase the complexity, cost, and maintenance of the solution. A Solution Architect should consider the trade-offs between flexibility and simplicity when choosing a headless approach. B. Features that are available by default in the Storefront Reference Architecture (SFRA) app will need to be custom built in custom frameworks when using a headless approach. This can increase the development time, effort, and risk of the solution. A Solution Architect should consider the benefits and drawbacks of using SFRA versus custom frameworks when choosing a headless approach. D. Available Service, Marketing, and LINK accelerators may not work without modifications when using a headless approach. This can limit the integration capabilities and functionality of the solution. A Solution Architect should consider the compatibility and extensibility of the accelerators when choosing a headless approach.
References:
* https://help.salesforce.com/s/articleView?id=sf.b2c_commerce_headless.htm&type=5
* https://help.salesforce.com/s/articleView?id=sf.b2c_commerce_sfra.htm&type=5
* https://help.salesforce.com/s/articleView?id=sf.b2c_commerce_link.htm&type=5

NEW QUESTION # 104
A company recently launched their ecommerce sites for three countries: Australia, New Zealand, and Singapore. The company is now looking to set up marketing automations using Marketing Cloud.
Their B2C Commerce is configured with two realms: ANZ and SE Asi
a. Each country has a site within their respective realm: Australia and New Zealand sites are within ANZ and Singapore is within SE Asia.
Which account hierarchy should a Solution Architect recommend for the Marketing Cloud set up?

A. Use a separate Marketing Cloud tenant for each realm and map business units to sites within each realm
B. Use a single Marketing Cloud tenant and map business units to each site irrespective of the realm
C. Use a single Marketing cloud tenant and map business units to each realm
D. Use a separate Marketing Cloud tenant for each site

Answer: B

NEW QUESTION # 105
A company Is implementing B2C Commerce, Service Cloud, and Marketing Cloud. The company Is based in Europe and needs to be compliant with GDPR.
Which two design implementations should a Solution Architect use to ensure GDPR compliance?
Choose 2 answers

A. Use a Salesforce record ID as a single unique identifier to apply across channels and clouds
B. Use email addresses, SMS, or other channel addresses as the contact key {subscriber key) in Marketing Cloud
C. Set tracking site preference for each storefront
D. Set field-level encryption across B2C Commerce, Marketing Cloud, and Service Cloud

Answer: A,D

Explanation:
b) Using a Salesforce record ID as a single unique identifier to apply across channels and clouds can help ensure GDPR compliance by enabling data portability, deletion, and anonymization across systems. This can also reduce data duplication and improve data quality. D. Setting field-level encryption across B2C Commerce, Marketing Cloud, and Service Cloud can help ensure GDPR compliance by protecting sensitive data from unauthorized access or disclosure. This can also help meet the requirements of data minimization and pseudonymization. Reference:
https://trailhead.salesforce.com/en/content/learn/modules/gdpr_basics/gdpr_basics_principles
https://help.salesforce.com/s/articleView?id=sf.mc_co_contact_key.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.b2c_commerce_security.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.field_level_encryption.htm&type=5

NEW QUESTION # 106
An electronics company operates its website on B2C Commerce. The company recently decided to update its Customer Service portal from a homegrown solution to Service Cloud in order to take advantage of Assisted Order Placement through the 'Order on Behalf of feature in the Service Cloud console.
The company currently has 3 million customer records in its B2C Commerce database that need to be migrated into Service Cloud.
How should a Solution Architect manage the export from B2C Commerce-and import the initial batch of customer records into Service Cloud in an efficient manner?

A. Use the Streaming API to push the 3 million customer records from B2C Commerce to Service Cloud.
B. Use the Commerce Cloud REST API to import the 3 million records into Service Cloud.
C. Use the Salesforce REST API to import the 3 million records into Service Cloud.
D. Use Business Manager to export and Data Loader to import the 3 million records into Service Cloud.

Answer: D

Explanation:
Business Manager is a web-based tool that allows B2C Commerce administrators to export customer data in CSV format. Data Loader is a desktop tool that allows Salesforce administrators to import data in CSV format into Service Cloud. This is an efficient way to migrate a large batch of customer records from one system to another. References: https://documentation.b2c.commercecloud.salesforce.com/DOC1/topic/com.
demandware.dochelp/BusinessManager/BusinessManager.html https://help.salesforce.com/s/articleView?
id=sf.data_loader.htm&type=5

NEW QUESTION # 107
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